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Frequently Asked Questions

• Q: What materials are the Tepaken solar lanterns made from? A: The Tepaken solar lanterns are made from durable metal. This material ensures longevity and weather resistance for outdoor use.
• Q: What are the dimensions of the Tepaken solar lanterns? A: The dimensions of each lantern are eight point nine inches in length, four point four one inches in width, and seven point three inches in height.
• Q: What color options are available for the Tepaken solar lanterns? A: The Tepaken solar lanterns are available in a gold color. This elegant finish adds a decorative touch to any outdoor space.
• Q: How do I use the Tepaken solar lanterns? A: To use the Tepaken solar lanterns, ensure the power switch is in the 'ON' position. Place them in an area where they can receive direct sunlight to charge.
• Q: Can the Tepaken solar lanterns be hung or do they need to be placed on the ground? A: Yes, the Tepaken solar lanterns can be hung on trees or placed on tables and the ground. This versatility allows for various decorative options.
• Q: How long do the Tepaken solar lanterns last when fully charged? A: When fully charged, the Tepaken solar lanterns can last for at least eight hours at night. They collect sunlight during the day for optimal performance.
• Q: How should I clean and maintain the Tepaken solar lanterns? A: To maintain the Tepaken solar lanterns, wipe them with a damp cloth as needed. Avoid using harsh chemicals to preserve their finish.
• Q: Are the Tepaken solar lanterns waterproof? A: Yes, the Tepaken solar lanterns have an IP65 waterproof rating. This means they can withstand rain and are suitable for outdoor use.
• Q: What should I do if my Tepaken solar lanterns do not turn on? A: If the Tepaken solar lanterns do not turn on, first check that the power switch is in the 'ON' position. Ensure the solar panel has been charged adequately by placing it in sunlight.
• Q: Is there a warranty on the Tepaken solar lanterns? A: Yes, Tepaken provides a warranty for their solar lanterns. If you have any issues, contacting customer service will help resolve them.
• Q: Are these solar lanterns safe to use around children? A: Yes, the Tepaken solar lanterns are safe to use around children. They do not require electricity and have no exposed wires.
• Q: Can I use the Tepaken solar lanterns indoors? A: While the Tepaken solar lanterns are designed for outdoor use, they can be used indoors as decorative pieces if placed near sunlight for charging.
• Q: What types of events are the Tepaken solar lanterns suitable for? A: The Tepaken solar lanterns are perfect for various events, including weddings, parties, and festivals. They also make great gifts for occasions like birthdays.
• Q: Do the Tepaken solar lanterns come with installation instructions? A: Yes, the Tepaken solar lanterns come with simple installation instructions. They are easy to set up without the need for special tools.
• Q: Can the solar panel be replaced if it stops working? A: The solar panel is not designed to be replaced, but Tepaken's warranty may cover issues related to solar performance. Contact customer service for assistance.