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Orders
How do I make a purchase?
To make a purchase at LightsDaddy, browse our products, select your desired item, and click "Add to Cart." When you're ready, click the cart icon, enter your shipping and payment details, and click "Place Order." You'll receive a confirmation email shortly after.
How do I know if my order is confirmed?
You will receive an order confirmation email shortly after your purchase, containing your order details and confirmation number. If you don't see it, check your spam folder or contact Customer Service for assistance.
Can I change my shipping address after my order is placed?
If you need to change your shipping address, contact our Customer Service team as soon as possible. Address changes can only be made if your order hasn’t been processed or shipped yet.
Shipping & Returns
Do you ship internationally?
Yes, LightsDaddy ships internationally. Please check our website for specific countries we deliver to and any applicable shipping fees.
When will my order be shipped?
Orders are typically processed within 1-3 business days. You will receive a shipping confirmation email once your order has been dispatched.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in original condition and packaging. Certain exclusions may apply, so please review our full return policy on our website.
How long will it take until I receive my order?
Delivery times vary based on your location and shipping method selected at checkout. Typically, you can expect your order to arrive within 5-10 business days after shipping for domestic orders. International orders may take longer.
