All orders at LightsDaddy are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 business days. Our company is based in the United States, and we utilize secure shipping methods. For your safety, we may contact you for additional verification of your payment method.
Your product will be delivered to your doorstep carefully packed to prevent any damage. We understand that privacy is important; therefore, we provide complete DISCREET packaging. The package will not contain any product names, descriptions, or sender information that could hint at the contents inside.
Note: All orders valued over $250 will require a signature upon delivery.
Shipping Destinations
We currently ship to the following countries:
United States |
Spain | Denmark | Slovak Republic | Latvia |
Great Britain | Poland | Japan | Singapore | Finland |
Canada | Portugal | Hungary | Lithuania | India |
Germany | UAE | Australia | Slovenia | Estonia |
France | Austria | Croatia | Bulgaria | Turkey |
Netherlands | Belgium | Czech Republic | Luxembourg | Israel |
Sweden | Italy | Ireland | Saudi Arabia | Switzerland |
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Delivery times are estimates and may vary based on customer location, customs processing, weather conditions, or other unforeseen circumstances. Domestic deliveries typically take 3-5 business days, while international orders usually arrive within 8-12 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping destination and selected shipping method. We offer free standard shipping within the United States.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment's progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy page.
For any questions, feel free to contact our customer service team at support@lightsdaddy.com.