DAMAGED GOODS POLICY
At LightsDaddy, we understand that sometimes products may arrive damaged during transit. If you receive a damaged or defective item, you can return it within our designated time frame for resolution.
To ensure a smooth resolution process, please adhere to the following guidelines:
-
Notification: Please inform our Customer Service (CS) team about any damaged products within 36 hours of delivery. Claims reported after 7 days may not be eligible for coverage.
-
Reporting Timeliness: If damage is not reported within the specified time frame, obtaining a replacement or exchange may be complicated.
-
Retain Packaging: Do not dispose of the damaged item or its packaging. These may be required for the return process.
-
Photographic Evidence: We require photographic proof of the damage, including part numbers and descriptions, to facilitate replacements.
-
Shipping Costs: Customers will not incur shipping costs for returning or replacing damaged items or any associated products from the order.
-
Update Timeline: After submitting a damage complaint, updates may take up to 7 business days, depending on the shipping carrier.
-
Credits: When applicable, we will issue a credit for the damaged item.
-
Product Odor: Please note that product odor is not considered a defect, and returns based solely on this reason will be subject to our standard return policy.
-
Buyer's Remorse: If you change your mind about your purchase, requests for replacements may be denied, and the customer may be responsible for return shipping and any applicable restocking fees.
LightsDaddy reserves the right to make final decisions regarding credit claims or replacements for damaged or defective goods.
Site Map
Collections
-
Audio & Home Theater
-
Automotive & Tools
-
Automotive Parts & Accessories
-
Automotive Tools & Equipment
-
Best Selling Products
-
Black Friday & Cyber Monday Deals
-
Building Supplies
-
Bulbs
-
Camera & Photo
-
Camera Accessories
-
Cameras
-
Ceiling Fans
-
Chandeliers
-
Christmas Lights
-
Computer & Office Electronics
-
Decorative Lanterns
-
Decorative Lighting
-
Decorative Lights
-
Desk Lamps
-
Diagnostic Tools
-
DIY & Tools
-
Electrical Supplies
-
Electronics & Accessories
-
Exterior Accessories
-
Fiber Optic Lights
-
Flashlights & Emergency Lights
-
Floor Lamps
-
Garden Lighting
-
Garden Tools & Supplies
- Ceiling Fans
- ceiling-fans
- chandeliers
- Decorative Lanterns
- Decorative Lighting
- Decorative Lights
- decorative-lanterns
- decorative-lighting
- flashlights
- floor-lamps
- Garden Lighting
- garden-lighting
- Indoor Lighting
- Lamp Sets
- lamp-shades-fixtures
- Landscape Lighting
- landscape-lighting
- Lava Lamps
- LED Strip Lights
- led-strip-lights
- Light Bulbs
- light-bulbs
- Lighting & Ceiling Fans
- lighting-accessories
- Lights & Lighting Accessories
- Outdoor Lighting
- Porch & Patio Lights
- porch-lighting
- Security & Flood Lights
- security-lights
- String & Lantern Lights
- string-lights
- Table & Floor Lamps
- Table Lamps
- table-lamps
- Top Rated Products
- Wall Lights
-
Halloween Decorations
- Decorative Lighting
- Garden Lighting
- halloween-decor
- Landscape Lighting
- landscape-lighting
- Lava Lamps
- lava-lamps
- LED Strip Lights
- Light Bulbs
- light-bulbs
- Lighting Accessories
- lighting-accessories
- Lights & Lighting Accessories
- Neon Signs
- Novelty Lights
- Outdoor Lighting
- String & Lantern Lights
- string-lights
-
Hardware
- Automotive Parts & Accessories
- Ceiling Fans
- ceiling-fans
- Exterior Accessories
- Floor Lamps
- Indoor Lighting
- light-bulbs
- Lighting & Ceiling Fans
- Lighting Accessories
- lighting-accessories
- lights-lighting-accessories
- Outdoor Lighting
- Pendant Lights
- pendant-lights
- String & Lantern Lights
- Towing & Trailer Lighting
- track-lighting
-
Holiday Lighting & Decorations
-
Home Improvement
-
Home page
-
Indoor Lighting
-
Interior Accessories
-
Job Site Lighting
-
Lamp Sets
-
Lamp Shades
-
Lamp Shades & Fixtures
-
Lamps & Shades
-
Landscape Lighting
-
Lava Lamps
-
Lawn Care
-
LED Strip Lights
-
Light Bulbs
-
Lighting & Ceiling Fans
-
Lighting & Electrical
-
Lighting Accessories
-
Lights & Lighting Accessories
-
Motorcycle & Powersports
-
Neon Signs
-
Novelty & Specialty Lighting
- Decorative Lanterns
- Decorative Lights
- Floor Lamps
- floor-lamps
- Indoor Lighting
- Light Bulbs
- light-bulbs
- Lighting Accessories
- lighting-accessories
- Lights & Lighting Accessories
- Neon Signs
- Novelty Lights
- Outdoor Lighting
- porch-lighting
- String & Lantern Lights
- string-lights
- Table & Floor Lamps
- Table Lamps
- table-floor-lamps
- table-lamps
-
Novelty Lights
-
Outdoor Lightings
-
Outdoor Plants
-
Patio Furniture & Decor
- Building Supplies
- Ceiling Fans
- Ceiling Lights
- ceiling-fans
- Decorative Lanterns
- Decorative Lighting
- Decorative Lights
- decorative-lanterns
- decorative-lighting
- Floor Lamps
- floor-lamps
- Garden Lighting
- garden-lighting
- Indoor Lighting
- Lamp Sets
- Landscape Lighting
- landscape-lighting
- Lava Lamps
- LED Strip Lights
- Light Bulbs
- light-bulbs
- Lighting Accessories
- lighting-accessories
- Lights & Lighting Accessories
- Outdoor Lighting
- Porch & Patio Lights
- porch-lighting
- Security & Flood Lights
- security-lights
- String & Lantern Lights
- string-lights
- Table & Floor Lamps
- Table Lamps
- table-lamps
- Top Rated Products
- Wall Lights
-
Patio, Lawn & Garden
-
Pendant Lights
-
Performance Parts & Accessories
- auto-bulbs
- Building Supplies
- decorative-lighting
- flashlights
- Flashlights & Emergency Lights
- garden-lighting
- Job Site Lighting
- Light Bulbs
- light-bulbs
- Lighting & Electrical
- Lights & Lighting Accessories
- lights-lighting-accessories
- Outdoor Lighting
- pendant-lights
- Safety & Security
- String & Lantern Lights
- string-lights
- Table Lamps
-
Performance Tools
- auto-bulbs
- Building Supplies
- decorative-lighting
- flashlights
- Flashlights & Emergency Lights
- garden-lighting
- Job Site Lighting
- Light Bulbs
- light-bulbs
- Lighting & Electrical
- Lights & Lighting Accessories
- lights-lighting-accessories
- Outdoor Lighting
- pendant-lights
- Safety & Security
- String & Lantern Lights
- string-lights
- Table Lamps
-
Phone Accessories
- Ceiling Fans
- Chandeliers
- Decorative Lights
- decorative-lanterns
- Desk Lamps
- desk-lamps
- flashlights
- Flashlights & Emergency Lights
- Floor Lamps
- floor-lamps
- Job Site Lighting
- job-site-lighting
- Landscape Lighting
- landscape-lighting
- lava-lamps
- LED Strip Lights
- led-strip-lights
- light-bulbs
- Lighting & Ceiling Fans
- lighting-accessories
- Outdoor Lighting
- pendant-lights
- Porch & Patio Lights
- porch-lighting
- String & Lantern Lights
- string-lights
- Table & Floor Lamps
- Table Lamps
- table-lamps
- Wall Lights
-
Porch & Patio Lights
-
Power Tools
- auto-bulbs
- Automotive Tools & Equipment
- Building Supplies
- Bulbs
- Ceiling Fans
- Ceiling Lights
- ceiling-fans
- Decorative Lanterns
- Decorative Lighting
- Decorative Lights
- decorative-lanterns
- decorative-lighting
- Desk Lamps
- desk-lamps
- electrical-supplies
- fiber-optic-lights
- flashlights
- Flashlights & Emergency Lights
- Floor Lamps
- floor-lamps
- Garden Lighting
- garden-lighting
- Indoor Lighting
- Job Site Lighting
- job-site-lighting
- lamp-shades
- Landscape Lighting
- landscape-lighting
- Lava Lamps
- lava-lamps
- LED Strip Lights
- led-strip-lights
- Light Bulbs
- light-bulbs
- Lighting & Ceiling Fans
- Lighting & Electrical
- Lighting Accessories
- lighting-accessories
- Lights & Lighting Accessories
- lights-lighting-accessories
- Neon Signs
- neon-signs
- Novelty & Specialty Lighting
- Novelty Lights
- Outdoor Lighting
- pendant-lights
- Porch & Patio Lights
- porch-lighting
- recessed-lighting
- RV Parts & Accessories
- rv-part
- Safety & Security
- Security & Flood Lights
- security-lights
- String & Lantern Lights
- string-lights
- Table & Floor Lamps
- Table Lamps
- table-floor-lamps
- table-lamps
- Track Lighting
- track-lighting
- trailer-lighting
- Under Cabinet Lights
- Wall Lamps & Sconces
- Wall Lights
-
Recessed Lighting
-
Replacement Parts
-
RV Parts & Accessories
-
Safety & Security
-
Seasonal & Deals
-
Security & Flood Lights
-
Security Equipment
- Building Supplies
- Ceiling Fans
- Ceiling Lights
- ceiling-fans
- chandeliers
- Decorative Lighting
- decorative-lighting
- Exterior Accessories
- flashlights
- Flashlights & Emergency Lights
- job-site-lighting
- lamp-shades
- Landscape Lighting
- landscape-lighting
- Light Bulbs
- light-bulbs
- Lighting & Electrical
- Lighting Accessories
- Lights & Lighting Accessories
- Outdoor Lighting
- Porch & Patio Lights
- porch-lighting
- Safety & Security
- Security & Flood Lights
- security-lights
- string-lights
- Wall Lights
-
Special Offers
-
String & Lantern Lights
-
Table & Floor Lamps
-
Table Lamps
-
Top Rated Products
-
Towing & Trailer Lighting
-
Track Lighting
-
Trending Products
-
Workbenches & Tool Storage