TAADEEBO Custom Neon Sign, Personalised LED Wall Decor, Model TDB-CUS, Custom Size 20in-55in, Silicone Material, Custom Color

Frequently Asked Questions

• Q: What materials are used in the custom neon signs? A: The custom neon signs are made from high-quality LED flex neon tubes and silicone, mounted on a transparent acrylic board for each line of text.
• Q: What are the available colors for the neon signs? A: The neon signs are available in Cool White, Warm White, Red, Blue, Ice Blue, Yellow, Pink, Purple, Green, Orange, or with a color change function.
• Q: What is the size range for the customizable neon signs? A: The customizable neon signs are available in sizes ranging from twenty inches to fifty-five inches.
• Q: How do I install the neon sign? A: The neon sign is very easy to install and comes with a chain and screws for mounting, along with an eighty-six inch clear cable.
• Q: Can the brightness of the neon sign be adjusted? A: Yes, the neon sign includes a touch dimmer that allows you to adjust the brightness to your preference.
• Q: Is the neon sign suitable for outdoor use? A: The neon sign is designed for indoor or outdoor use, but should not be exposed to weather conditions.
• Q: How do I care for the neon sign? A: To keep the neon sign in good condition, avoid exposure to harsh weather and clean it with a soft cloth; do not use abrasive materials.
• Q: What is the lifespan of the neon sign? A: The neon sign has a lifespan of up to twenty thousand hours, providing long-lasting illumination.
• Q: What voltage does the neon sign operate on? A: The neon sign operates on a twelve-volt working voltage and comes with a power adapter compatible with global electric standards.
• Q: What is the cancellation and return policy for custom orders? A: Since all orders are custom made, cancellations are not allowed after twenty-four hours, and returns are only accepted for quality-related issues.
• Q: What should I do if my neon sign arrives damaged? A: If your neon sign arrives damaged, please contact customer support immediately to initiate a quality-related return.
• Q: How long does it take to process and deliver my custom order? A: Custom orders typically take three to five business days to process, followed by estimated delivery within five to eight business days.
• Q: Are the neon signs safe for children's rooms? A: Yes, the neon signs are made with non-fragile LED technology, ensuring safety for use in children's rooms.
• Q: Can I customize the text on my neon sign? A: Yes, the neon sign is fully customizable, allowing you to choose the text for your wall decor.
• Q: What accessories are included with the neon sign? A: The neon sign package includes the neon sign itself, a twelve-volt power adapter, a sensor dimmer, and mounting accessories like chains and screws.