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Frequently Asked Questions

• Q: What is the size of the Hoxida flashlight? A: The Hoxida flashlight measures approximately four point six nine inches in length and zero point nine eight inches in both width and height, making it compact and easy to carry.
• Q: What material is the Hoxida flashlight made of? A: The flashlight is constructed from aeronautical aluminum alloy, which provides durability and resistance to wear and tear.
• Q: What is the LED type and lifespan of the flashlight? A: The flashlight uses an XPH50 LED type, which has a lifespan of up to one hundred thousand hours, ensuring long-term use without needing replacement.
• Q: How do I recharge the Hoxida flashlight? A: You can recharge the Hoxida flashlight using the included USB cable, connecting it to any USB interface such as a power bank or computer.
• Q: How do I switch between modes on the flashlight? A: To switch between modes, simply press the power button to cycle through the five settings: High, Medium, SOS, COB High, and COB Flash light.
• Q: Is the Hoxida flashlight suitable for outdoor use? A: Yes, the flashlight is designed for outdoor use, featuring an IPX6 waterproof rating, making it ideal for hiking, camping, and other outdoor activities.
• Q: What is the runtime of the Hoxida flashlight? A: The flashlight can operate for about ten to twelve hours on a full charge when set to low mode, providing extended use during trips.
• Q: How do I properly store the flashlight? A: Store the flashlight in a cool, dry place away from direct sunlight to maintain its battery life and overall performance.
• Q: Is the flashlight safe to use in wet conditions? A: Yes, the Hoxida flashlight is water-resistant with an IPX6 rating, making it safe for use in rain or snowy conditions, though it should not be submerged in water.
• Q: Can I use the flashlight as a power bank? A: Yes, the flashlight features a USB output that allows it to function as an emergency power bank for charging devices like phones or GPS units.
• Q: What should I do if my flashlight does not turn on? A: If the flashlight does not turn on, ensure it is fully charged. If it still doesn't work, check for any damage or contact customer support for assistance.
• Q: What if the flashlight gets damaged during shipping? A: If the flashlight arrives damaged, please contact customer support immediately to initiate a return or exchange process.
• Q: How can I clean the flashlight? A: To clean the flashlight, wipe it down with a damp cloth and avoid using harsh chemicals that may damage the surface.
• Q: Does the flashlight have a warranty? A: Yes, the Hoxida flashlight comes with a warranty that covers defects in materials and workmanship, ensuring peace of mind with your purchase.
• Q: Is there a specific way to handle the USB charging port? A: Handle the USB charging port with care. Ensure it is free from dust or moisture before connecting the cable to prevent damage.