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Frequently Asked Questions

• Q: What are the dimensions of the neon sign? A: The neon sign measures eleven point eight inches long, three point nine three inches wide, and zero point six inches high. These dimensions make it suitable for various wall decor applications.
• Q: What material is the neon sign made of? A: The neon sign is constructed from a transparent acrylic back plate and a silicone neon light strip. This combination ensures durability and a vibrant glow.
• Q: What type of power does the neon sign use? A: The neon sign operates on a five volt low-voltage system. This design provides safety and energy efficiency for indoor and outdoor use.
• Q: How do I install the neon sign? A: To install the neon sign, simply use the two pre-drilled holes and hang it with the included chain. It is designed for easy visibility in your chosen space.
• Q: Can I adjust the brightness of the neon sign? A: Yes, the neon sign features adjustable brightness. It includes three smart buttons to control the switch and brightness levels from ten percent to one hundred percent.
• Q: Is the neon sign suitable for outdoor use? A: Yes, the neon sign is suitable for outdoor use when plugged into a USB power source. Ensure it is kept dry to maintain its functionality.
• Q: How do I clean the neon sign? A: To clean the neon sign, gently wipe it with a soft, dry cloth. Avoid using abrasive materials to preserve the clarity of the acrylic.
• Q: Is the neon sign safe for children? A: Yes, the neon sign is safe for children as it uses a low-voltage system and does not pose a risk of overheating. It’s ideal for classroom environments.
• Q: How long does the neon sign last? A: The neon sign is designed for a long service life due to its durable materials and low energy consumption. With proper care, it can last for many years.
• Q: What if the neon sign arrives damaged? A: If the neon sign arrives damaged, contact customer support for assistance. They will help you resolve the issue and ensure your satisfaction.
• Q: Is there a warranty for the neon sign? A: Yes, there is a warranty for the neon sign. Check with the manufacturer for specific details on the warranty coverage and duration.
• Q: Can I use the neon sign in a wedding setting? A: Yes, the neon sign is perfect for wedding settings. Its colorful and positive message adds a joyful atmosphere to any celebration.
• Q: What does the neon sign say? A: The neon sign displays the message 'I’m So Glad You’re Here.' It is designed to create a welcoming atmosphere in various environments.
• Q: Is the neon sign adjustable in terms of brightness? A: Yes, the neon sign allows for brightness adjustments. It can be set to any level between ten percent and one hundred percent using the smart buttons.
• Q: Does the neon sign require special installation tools? A: No, the neon sign does not require special tools for installation. It comes with a hanging chain and pre-drilled holes for convenience.