GKOLED Low Voltage LED Step Lights, 4W 12V, 2700K, Die-cast Aluminum, Black, Surface Mount, 2 Pack

Frequently Asked Questions

• Q: What materials are used in the construction of these step lights? A: These step lights are made of die-cast aluminum with a black powder-coated finish for durability and weather resistance.
• Q: What is the size of each step light? A: Each step light measures nine point thirty-three inches in length, two point eighty-seven inches in width, and zero point fifty-five inches in height.
• Q: What is the voltage requirement for these lights? A: These lights require a low voltage transformer with an output of twelve to twenty-four volts AC or DC for operation.
• Q: How do I install these step lights? A: To install, use the included screws, waterproof wire connectors, and expansion anchors to surface mount the lights onto your desired location.
• Q: Are these lights suitable for wet locations? A: Yes, these step lights are IP65 rated, making them suitable for wet locations such as outdoor walls, decks, and walkways.
• Q: Can these lights be connected to standard household voltage? A: No, you should not connect these lights to any voltage higher than twenty-four volts, as it will damage the lights.
• Q: How do I keep these step lights in good condition? A: To maintain the lights, clean them with a damp cloth and avoid using harsh chemicals that could damage the finish.
• Q: Do these lights require any special care? A: No special care is needed beyond regular cleaning; just ensure they are kept free of debris and moisture.
• Q: How long is the warranty for these step lights? A: These lights come with a five-year warranty from the date of original purchase, covering defects in materials and workmanship.
• Q: What if my step lights arrive damaged? A: If your step lights arrive damaged, contact customer service for assistance with returns or exchanges under the warranty policy.
• Q: Are these lights energy-efficient? A: Yes, these low voltage LED step lights are designed to be energy-efficient, contributing to lower electricity costs.
• Q: Can I use these lights indoors? A: While designed for outdoor use, these step lights can be installed indoors as long as they are not placed in areas with high moisture.
• Q: What is the color temperature of these LED lights? A: These lights emit a warm color temperature of twenty-seven hundred Kelvin, providing a soft and comfortable glow.
• Q: Can I customize the installation location for these lights? A: Yes, you can install these lights in various locations, including steps, decks, and walkways, based on your lighting needs.
• Q: What accessories come with the step lights? A: Each pack includes two screws, two waterproof wire connectors, two expansion anchors, and pre-wired eighteen gauge copper leads.