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Frequently Asked Questions

• Q: What are the dimensions of the Cow Solar Lanterns? A: Each lantern measures six point eight inches in height and four point seven inches in width and length.
• Q: What material are the lanterns made from? A: The lanterns are made of durable metal, providing a sturdy and weatherproof design.
• Q: How many lanterns are included in the pack? A: The pack includes two lanterns, offering double the decorative charm for your outdoor space.
• Q: How do I use the solar lanterns? A: To use the lanterns, simply switch them to 'on' and place them in direct sunlight for six hours to charge.
• Q: Are the lanterns suitable for outdoor use? A: Yes, the lanterns are specifically designed for outdoor use and are equipped with IP65 waterproof protection.
• Q: How do I hang the solar lanterns? A: The lanterns come with a hanging design, allowing you to easily suspend them from hooks or branches in your garden.
• Q: How do I clean and maintain the solar lanterns? A: To maintain the lanterns, wipe them with a damp cloth to remove dust and debris, ensuring they remain clean and functional.
• Q: What is the battery life of the solar lanterns? A: The lanterns can light up for up to eight hours at night after a full day of charging in sunlight.
• Q: Can I use the lanterns indoors? A: While designed for outdoor use, you can use the lanterns indoors, provided they receive adequate sunlight for charging.
• Q: What should I do if my lantern arrives damaged? A: If your lantern arrives damaged, you can contact customer support to initiate a return or exchange under the thirty-day hassle-free policy.
• Q: Do the solar lanterns require batteries? A: No, the lanterns are solar-powered and do not require additional batteries, making them eco-friendly.
• Q: Are the lanterns safe to use around children and pets? A: Yes, the lanterns are safe, featuring a sturdy design that minimizes the risk of breakage, making them suitable for family environments.
• Q: Can the lanterns withstand extreme weather conditions? A: Yes, the lanterns are built to last and can withstand rain, snow, and sunlight due to their durable construction.
• Q: Do the lanterns come with a warranty? A: Yes, the lanterns include a warranty, and customer support is available for any inquiries regarding the product.
• Q: What colors are the lanterns available in? A: The lanterns are available in an elegant bronze color, adding a decorative touch to your outdoor decor.