Product FAQs

Q: What is the style and material of the Siljoy Modern Crystal Chandelier?

Ans: The Siljoy Modern Crystal Chandelier features a modern style, crafted from high-quality metal and clear crystal, giving it a luxurious appearance.

Q: How many bulbs does the chandelier require, and what is the maximum wattage?

Ans: This chandelier requires 16 E12 bulbs, with a maximum wattage of 40W each (bulbs not included).

Q: What are the dimensions of the chandelier?

Ans: The chandelier measures 35.4 inches in length (90 cm), 15.7 inches in width (40 cm), and 9.8 inches in height (25 cm). The hanging cable is adjustable, with a maximum length of 47 inches (120 cm).

Q: Is the chandelier suitable for different ceiling types?

Ans: Yes, this chandelier is suitable for flat, sloped, and vaulted ceilings, making it a versatile addition to various spaces.

Q: Can the chandelier's lighting color be changed?

Ans: Yes, the chandelier is compatible with 3-color E12 LED bulbs, allowing you to switch between warm (2700K), cool (6000K), and neutral (4500K) lighting to suit different occasions.

Q: How easy is the installation process?

Ans: The installation is straightforward and can be completed in about one hour. The chandelier comes with mounting hardware, an instruction manual, and a professional installation video for your convenience.

Q: What kind of warranty does the chandelier come with?

Ans: The Siljoy Modern Crystal Chandelier includes a one-year limited warranty against defects in materials and workmanship, ensuring your purchase is protected.

Q: What should I do if the chandelier arrives damaged?

Ans: If you receive a chandelier with defects or broken parts, please contact us immediately. We offer a 30-day free return and full refund policy, as well as prompt replacements for any issues.

Q: How should I clean and maintain the chandelier?

Ans: To maintain the chandelier, simply wipe it clean using a soft, dry cloth or static duster. Avoid harsh chemicals and abrasives that may damage the finish.