Conditions for Return:
All the orders are shipped double-boxes and ship with full insurance for additional protection. Most of the items that are in-stock will be shipped on the same day. Any orders that have been placed or paid after the normal working hours will be shipped on the following day. We use varied shipping methods offered to us by numerous shipping companies. For your protection, we may contact you for extra order verification of the payment method. Note: All orders of the value above $250 will need a signature for delivery.
Our product shipping limits within the country. We do not accept international orders and thus, we do not ship merchandise internationally.
We do not provide shipment on PO Box numbers.
Returns and Exchanges
Any information from a user assists us in providing customized products that enhance the shopping experience.
E.g. When an order is placed with us, contact and card details are recorded
The provided information, though, is subjected to the strictest privacy norms to retain the customer’s faith and to nurture it
The Internet Service Provider (ISP) manages the data by co-working with our seasoned associates for adherence to the policy terms. Like any other webpage which functions over cyberspace, we too collect some user data as follows:
- Gathered information includes online shared data (cookies etc.)
- Information fetched from other customers(to understand product demand)
- Information from known/anonymous sources to develop personalized services and detect frauds
We collect only specific information that aids in buttressing customer experience.
The methodology of Information Collection
We utilize technology to analyze information which is helpful for website management, customer support, marketing, and analysis. A customer will be sharing his/her information in the following outlined actions:
- While making an online/in-store purchase or during a transaction
- While Creating an Account
- While becoming a part of our Promotional Activities
- While Contacting Us
In the above-mentioned activities, it is mandatory to share details like Phone Number, Date of Birth (DOB), Name, Postal Address, and Payment Information, etc. We will try to give an overview of the data collection exercise
- Device Information When you are browsing through our online portal, information like device type, Operating System (OS), IP address, redirect route and any other data about the website’s session is accessed
- Browsing Information Web beacons, cookies and identifiers of the mobile device are some of the technologies used to gather information. Such tools augment the efforts towards offering a personalized shopping experience
- Location Information This information is meant to check the device being utilized for browsing our portal. It will lower the chances of carrying out fraudulent/phishing transactions
Since the security of our customers is of utmost importance, our associates strive to safeguard the information.
We outline how we go about securing the information:
Passwords are only used for accessing an online account
We never share customer details with any third party
Secured networks, technical access controls, security systems, and other practices are used to protect information.
Personal Information Usage
The provided information is used to personalize customer User Interface(UI)for a better shopping experience. Here are some of the examples of how we utilize the information for bringing in synergy while co-working:
- Regarding the products & customer service, we keep you updated about the product information by working round the clock.
- For personalizing the User Interface(UI) especially about the offers, products, promotions, and services.
- In order to converse about the shipped products and services.
- To contribute to the website’s integrity, business, and services.
Personal Information, if needed, will be shared only with companies as allowed by the law of the land.
Privacy Protection for Children
Our website has been developed with an intent to serve the populace at large. Going with this thought, our team collects personal information regarding kids (<13 years) after getting consent from the parents or as allowed by the law. In fact, the importance of privacy is recognized. If you do not wish to engage in the exercise described above, feel free to click ‘unsubscribe’ or write back to the team via our email at [email protected]
General Data Protection Regulation (GDPR) Compliance
We have made an earnest attempt to put across a clarification regarding the type of personal data used and its application. As a reiteration, the personal information and online activity of any customer is absolutely safe with us.
In case of any queries regarding privacy, kindly reach out to us via our email at [email protected]
Note: We may take up to 5 days to ship after receiving cleared payment due to COVID-19